Question 1

What is Sidona?

Accepted Answer

Sidona is government tender search software. We find official Canadian and US contracts, read the RFP paperwork, and show which opportunities fit your company so you can decide bid or no-bid without checking a dozen websites.

Question 2

What government levels and portals does Sidona cover?

Accepted Answer

Sidona indexes official federal, provincial, territorial, and state procurement portals into a single feed. Municipal, academic, school, and hospital (MASH) notices appear when they are posted on those boards.

Question 3

How often is the procurement data updated and synced?

Accepted Answer

The scrape scheduler runs a full pass across enabled portals every 12 hours. When an amendment, addendum, or clarification is published on an active tender, Sidona updates the record, re-analyzes attached documents, and alerts users tracking that opportunity.

Question 4

What is the KYC process, and how does it help match tenders?

Accepted Answer

During onboarding, Sidona runs a lightweight Know Your Company (KYC) process. You share your business identity, capabilities, regions you serve, certifications, and the types of contracts you typically pursue. We use that profile to automatically match and suggest tenders that fit your firm — so relevant opportunities surface in your feed without keyword hunting or checking every portal yourself.

Question 5

How does the semantic matching score (fit score) work?

Accepted Answer

Instead of relying on basic keyword matching, Sidona compares each tender against your KYC company profile. We look at scope of work, required capabilities, certifications, geography, and other criteria, then score how well the opportunity fits your business. That score helps you prioritize suggestions, make faster bid/no-bid decisions, and focus on tenders you are actually positioned to win.

Question 6

Does Sidona train models on our private company bid data?

Accepted Answer

Absolutely not. We enforce strict data isolation protocols. Your KYC profile, documents, and chat interactions stay in your account and are never used to train public or shared AI models.

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